Reel Dating – Privacy Policy

This Privacy Policy explains how Reel Dating LLC ("Reel Dating," "we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile app, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Account details: Name, phone number, email (if provided), date of birth, gender, and other profile details.
• Profile content: Photos, videos, bio, interests, prompts, and other information you add to your profile.
• Preferences and availability: Date locations, time windows, and preferences for matches.
• Messages and interactions: Messages you send or receive, likes, passes, and other in-app actions.
• Support communications: Information you provide when you contact us for help or feedback.

1.2 Information We Collect Automatically

• Device and usage data: Device model, operating system, app version, IP address, language settings, and usage patterns (such as features used, time spent, and crash logs).
• Approximate location: We may collect approximate location based on your IP address or device settings to surface nearby profiles or features.
• Cookies and similar technologies: On our website, we may use cookies or similar technologies to understand usage and improve the experience.

1.3 Information from Third Parties

• Sign-in providers: If you sign in using a third-party service (such as Apple or Google, if enabled), we may receive basic profile information and an identifier from that service.
• Analytics and crash reporting: We may use third-party tools to help us understand how the Service is used and to improve stability.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Create and manage your account and profile.
• Show you other users and allow other users to discover you.
• Enable messaging and other interactions between users.
• Recommend potential matches based on your profile and preferences.
• Personalize your experience and improve the Service.
• Monitor and enforce safety, security, and compliance with our Terms.
• Communicate with you about updates, support, and important changes.
• Analyze usage trends and improve performance and features.

3. AI, Scoring, and Automated Processing

Reel Dating may use automated tools, including artificial intelligence ("AI"), to analyze videos, photos, text, and behavioral patterns to:

• Detect spam, abuse, or content that violates our guidelines.
• Generate summaries or descriptive labels for content.
• Improve discovery, recommendations, and safety.

These tools may produce approximate or imperfect results. They do not replace your own judgment. We may update or refine our models and scoring systems over time.

4. How We Share Your Information

We may share your information in the following ways:

4.1 With Other Users

When you use the Service, certain information from your profile is visible to other users, such as your first name, age, photos, videos, bio, interests, and approximate location or city.

4.2 Service Providers

We may share information with trusted third-party service providers who help us operate, improve, or secure the Service, such as:

• Cloud hosting and storage providers.
• Analytics and crash reporting services.
• Payment processors (if and when paid features are enabled).
• Email, SMS, or push notification delivery providers.

These providers are authorized to use your information only as necessary to provide services to us.

4.3 Legal and Safety

We may disclose information if we believe it is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or governmental request.
• Protect the rights, property, or safety of Reel Dating, our users, or the public.
• Enforce our Terms of Service or other agreements.

4.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that your privacy rights are respected.

5. Data Retention

We retain your information for as long as necessary to provide the Service and for legitimate business purposes, including resolving disputes, enforcing our Terms, and complying with legal obligations.

If you delete your account, we may retain limited information as required by law or for security, anti-fraud, or record-keeping purposes.

6. Your Choices and Rights

6.1 Access and Updates

You can access and update much of your information directly in the app, including your profile details, photos, videos, and preferences.

6.2 Deleting Your Account

You can request deletion of your account from within the app (where available) or by contacting us at hello@reel.dating. If you delete your account:

• Your profile will no longer be visible to other users.
• Certain information may be retained as described in Section 5.

6.3 Marketing Communications

We may send you emails or push notifications about updates, features, or promotions. You can opt out of marketing emails by following the unsubscribe instructions in the email. For push notifications, you can adjust your device or app settings.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

8. International Users

Our servers and service providers may be located in the United States and other countries. If you access the Service from outside the United States, you consent to the transfer, storage, and processing of your information in the United States and other jurisdictions, which may have different data protection laws than your country.

9. Children's Privacy

Reel Dating is intended for adults 18 years and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected information from a minor, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and may provide additional notice (for example, via the app or email). Your continued use of the Service after the updated Privacy Policy becomes effective means you accept the changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Reel Dating LLC
Austin, Texas, USA
Email: hello@reel.dating